Privacy Policy

1. Introduction

Kigali Estates Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and phone number
• Property preferences and requirements
• Financial information for property transactions
• Identity verification documents
• Communication preferences

Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing property services and customer support
• Processing property transactions and applications
• Communicating about properties and services
• Improving our website and services
• Complying with legal and regulatory requirements
• Marketing and promotional communications (with your consent)

4. Information Sharing

We may share your information in the following circumstances:

• With property owners, tenants, and other parties involved in transactions
• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings or our Cookie Preferences page.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated

This Privacy Policy was last updated on January 15, 2025.